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Communication Skills for Business Success

Being able to communicate effectively is the most important of all life skills. Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between.

The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills!

Interpersonal skills are the skills we use when engaged in face-to-face communication with one or more other people.

In this workshop we will explore the art of effective communication, covering the skills required to develop a greater understanding and empathy for others and deliver positive and persuasive communications.

Content will include: 

  • Understanding communication

  • How we communicate and your thinking process

  • How to create a clear message and ensure it is received as intended

  • Understanding others

  • Active listening

  • Questioning skills

  • The power of words

  • Communication filters, barriers and the ladder of inference

This is for you if you want to be perceived as more competent, reinforce your professionalism, encourage a sense of organisation and teamwork, motivate, convince and explain better, develop and maintain relationships, become credible and trusted, empower people, negotiate,  persuade and influence more effectively, get people to co-operate, solve problems more effectively, save time – your own and that of others.

Later Event: 29 September
September Skills Session